Privacy Policy
Effective January 1, 2026
A&B Ventura Concrete and Masonry, venturaconcreteandmasonry.com, info@venturaconcreteandmasonry.com
What this policy covers
A&B Ventura Concrete and Masonry is a masonry contractor in Ventura, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It covers our website, starting at our home page, and the messages you send us through it. It doesn't cover other websites we link to, which have their own policies. You can read more about who we are on our About page.
Information you give us
When you fill out our estimate request form, we collect what you type in. That's usually your name, phone number, email address, the property address or city, and a description of the job, such as a cracked block wall or a chimney that needs repointing.
Our contact form is run by an outside form service, so the details you enter are sent through that service to us. If you call us at (805) 507-9163 or email us, we keep the details you share so we can answer you and schedule a visit.
We only ask for what we need to reply to you and give you an estimate. We don't collect payment card numbers through this website.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit. This can include your browser type, device type, the pages you look at, how you got to our site and a general location based on your IP address.
We may use cookies and similar tools for this, which are small files your browser stores so a site can work properly and count visits. We use this information as a whole to see which pages people read and to fix anything that isn't working, not to build a profile of you.
You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How we use your information
We use the information you give us to answer your questions, set up an estimate at your property, do the work you hire us for and follow up about that job.
We use website information to keep the site running, understand which pages are useful and improve them. We may also use your information when the law requires it or to protect our business and our customers from fraud or misuse.
Who we share it with
We don't sell your personal information, and we don't share it with other companies for their own marketing.
We share information only with service providers that help us run the business and the website, such as our form service, website host and analytics provider. These providers handle it on our behalf. We may also share information if the law requires it, such as in response to a court order.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and meet our tax and legal record-keeping duties.
When we no longer need the information, we delete it or remove anything that identifies you. Website usage data is kept in summary form and isn't tied to your name.
Your rights and choices
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, the law may give you other rights over your personal information, and we'll honor the requests those laws cover.
We won't treat you differently for asking. Before we act on a request, we may need to confirm it's really you, so we don't hand your information to someone else.
If you no longer want to hear from us, tell us and we'll stop contacting you, except about a job that's already underway.
How we protect it
We take reasonable steps to keep your information safe, such as limiting who can see it and using service providers that protect the data they handle. No website or system is completely secure, so we can't promise that information sent over the internet will never be exposed.
Children's privacy
Our website is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information or think something isn't right, call us at (805) 507-9163 or reach us through our Contact page.
Tell us what you'd like us to do and how to reach you. We respond within 1 business day, and we'll let you know if a request will take longer to complete.